1. Compassion

• We believe people need to be treated with respect, understanding, and care.

2. Education

• Being strong believers in education, we strive to educate ourselves and our clients about housing situations and solutions.

3. Friendship and Teamwork

• Solving problems, working on projects, and achieving goals work best when strong teamwork occurs and even better when friendships are made.

• We consider our clients, vendors, and co-workers all part of the same team.

• Helping each other with encouragement, getting tasks completed, and celebrating wins are part of a successful team.

4. Communication

• Communication is instrumental to efficiency. It is also part of a team respect.

• Overcommunication is better than undercommunication.

• Proactive and continual communication is critical for successful housing transactions.

5. Confidentiality

• Facing housing decisions can sometimes be personally intrusive and scary. We are here to provide a safe place to help people through these situations.

• We are committed and serious about keeping confidential information protected, whether it is regarding our clients or other team members.